My greatest tech guru tells me that zen is far superior to ipod. Apple just has its marketing better. But GOOD GOD!!! Apple has the HCI figured not just for the machines but for the websites too. It's incredible. I spent more than 15 mins going through the creative website, googling stuff, etc...just looking for the refurbished products by creative. God know how many links i went through!
I tried apple...and i was there in 3 links.
Creative's product may be superior but they seriously need to work on the customer's purchase experience.
More later.
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